Search

FAQs

Plains All American is headquartered in Houston, Texas.

Plains’ corporate structure provides investors with the optionality and flexibility to choose the security that makes the most sense for them. Investors may invest in PAA Common Units (“PAA”) or PAGP Class A Shares (“PAGP”)

-          PAA is a master limited partnership (“MLP”) and investors will receive a K-1

-          PAGP has elected to be treated as a corporation for tax purposes and investors will receive a 1099 instead of a K-1

Plains All American common units and Plains GP Holdings Class A shares are listed on the Nasdaq under the ticker symbols “PAA” and “PAGP”, respectively.

We do not offer a direct unit purchase program for investors. PAA common units and PAGP Class A shares can be purchased through a licensed broker dealer.

You can obtain your K-1 Tax Package by calling our K-1 Tax Package Support line toll free at (866) 872 – 2829 or by accessing the following link: Plains All American Pipeline, L.P. Tax Package Support.

Plains estimates that prior year K-1 Tax Packages will be mailed to our unitholders in the first week of March each year. Unitholders can also download their K-1 Tax Package by accessing the following link: Plains All American Pipeline, L.P. Tax Package Support

The Tax Package Support line can help with the following matters:

- Providing copies of your K-1

- Making corrections to your current K-1

- Calculating your cost basis

- Advising as to who most recently provided reporting information for the units you own

- Confirming the date your units were purchased [or sold]

- Confirming the number of units reported as owned

- Updating your contact information, including making changes to the address on file

Plains is not able to confirm holdings or transactions or perform other administrative tasks with respect to the stock ownership accounts of investors. For these types of inquiries, please contact your broker dealer (if your securities are owned in a brokerage account) or our transfer agent (see FAQ 11 below).

Please contact our tax package support line at 866-872-2829 or visit our tax package support website: Plains All American Pipeline, L.P. Tax Package Support for assistance.

As a master limited partnership, or MLP, PAA does not pay federal income tax. Instead, all partnership tax items are passed through to our unitholders who are also PAA’s limited partners. Each year, unitholders receive a Schedule K-1 that itemizes their allocable share of all partnership tax items for the year, including income, gains and losses, distributions, credits, and other items that are required to be provided to partners of a partnership. Unitholders may then be required to report their allocated share of these items on their tax returns as if they’ve received these items directly.

You will receive your 1099 directly from your broker or custodian.

Equiniti Trust Company, LLC (formerly American Stock Transfer & Trust (AST)) is the transfer agent for the common units of Plains All American Pipeline and the Class A shares of Plains GP Holdings. If you hold your units or shares in certificate or registered form, please contact Equiniti with questions regarding:

  • Certificate transfers
  • Mailing address changes
  • Replacing lost or stolen distribution checks or stock certificates
  • Enrolling in direct deposit for distribution and other payments
  • Accessing account balance and other general account information

You can contact Equiniti at:
Operations Center
6201 15th Avenue
Brooklyn, NY 11219
Shareholder Services: 1-800-937-5449
Website: www.equiniti.com

If you own your units or shares in a brokerage account, you should contact your broker for assistance.

An MLP is a limited partnership whose equity interests (known as “units” as opposed to “shares”) are publicly traded on stock exchanges, like a corporate stock. To learn more about MLPs, please visit the Energy Infrastructure Council (EIC) website: https://eic.energy/mlp-101-the-basics/

No. Plains does not offer a DRIP.

If you hold your units or shares in certificate or registered form, you will receive your distributions via check or direct deposit through our transfer agent. If you hold your units or shares in a brokerage account, you will receive your distributions through your broker. If you have questions regarding the status of your distribution payment, you should contact Equiniti or your broker as applicable.

Please go to the Tax Package Support website (www.taxpackagesupport.com), click on Plains All American, and log on to access the calculator that estimates gain/loss and depreciation recapture.  You will need the unitholder’s tax ID number.